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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Will Richards

September 3, 2026

5  out of  5
rating by Will Richards
"Fantastic service! Michaela was responsive and helpful throughout the process. She truly made the process easy for my auto policy!"
We responded:
"Thank you so much for your kind review, Will!  If you need insurance assistance, we are just an email or call away! - Alex Elfrink, your State Farm Agent   "
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A Google User

September 2, 2026

5  out of  5
rating by A Google User
"Great experience with this agency! Tanner did a phenomenal job helping switch over insurances and was very knowledgeable! Will recommend to everyone!"
We responded:
"Thank you so much for the 5 stars, Jeanne! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Robert Schamburg

September 1, 2026

5  out of  5
rating by Robert Schamburg
"Great experience, Tanner took time to explain everything with the coverages and made sure I was getting what I asked for. Saved me several dollars on the vechile policy. He also went above and beyond to help me with the life insurance policy. Thanks, Tanner!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Jackson insurance team. "
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Marissa Schamburg

September 1, 2026

5  out of  5
rating by Marissa Schamburg
"The price difference and hospitality made the switch for car insurance such an easy process. We spoke with Tanner and he was such a great agent to work with answering all our questions and making the process so easy."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Maci Schamburg

September 1, 2026

5  out of  5
rating by Maci Schamburg
"Tanner was very quick with getting a new quote and very knowledgeable about the policy!"
We responded:
"Maci, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Jackson. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Alex Elfrink and Team "
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Shelly Schamburg

August 26, 2026

5  out of  5
rating by Shelly Schamburg
"Would definitely recommend Tanner he got our quotes back to us very quickly!!! 5 🌟"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Michelle Anglin-Heisserer

August 26, 2026

5  out of  5
rating by Michelle Anglin-Heisserer
"Alex and his team are super friendly and helpful. Highly recommend!"
We responded:
"Wow, thank you for the 5-star review, Michelle! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Myrna Ward

August 25, 2026

5  out of  5
rating by Myrna Ward
"Answers all questions quickly and gets you what you need!!"
We responded:
"Myrna, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Jackson insurance team! - Your State Farm Agent, Alex Elfrink "
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Joey Johnson

August 24, 2026

5  out of  5
rating by Joey Johnson
"Lacey is always so helpful. She is always very polite, friendly, and gets done what I need."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Theresa Hopkins

July 30, 2026

5  out of  5
rating by Theresa Hopkins
"I do recommend this State Farm Insurance Agent for all your future planning. They have been on top of anything that I have asked about and immediately responded to my needs"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Caretakers Old McKendree Chapel

July 29, 2026

5  out of  5
rating by Caretakers Old McKendree Chapel
"The Alex Elfrink and Office staff are the best State Farm Insurance office in Jackson, Mo. I sent an email in the afternoon on Monday, July 28 and I had a response waiting for me the next morning."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Luke

July 28, 2026

5  out of  5
rating by Luke
"I was looking around to get my first car insurance plane and didn't know who to pick but after Zach helped with the lay out of the insurance I needed and helped me with everything else I'm happy to say I'm with the state farm family now"
We responded:
"Thank you so much for the 5 stars, Luke! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Leah Schnurbusch

July 24, 2026

5  out of  5
rating by Leah Schnurbusch
"Alex and his team are great, super responsive, and so helpful! Can't be more happy."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alex Elfrink’s team. "
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Bill Brinkopf

July 9, 2026

5  out of  5
rating by Bill Brinkopf
"AAA+++ service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alex Elfrink’s Team. "
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Natalee Chimienti

July 9, 2026

5  out of  5
rating by Natalee Chimienti
"Lacy was very helpful when I had questions about my renters insurance policy. The entire team is always super kind and willing to help in any way possible!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Vickie Chevalier

July 8, 2026

5  out of  5
rating by Vickie Chevalier
"Always friendly and helpful! Their customer service is unmatched!"
We responded:
"Vickie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Heather Jones

July 5, 2026

5  out of  5
rating by Heather Jones
"The office staff is knowledgeable and excellent with customer service. I usually call once or twice a year to go over my policies, and they make adjustments to save me money and also have the coverage I need. They’re the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tamekia Tipler

July 3, 2026

5  out of  5
rating by Tamekia Tipler
"Been with Them for about 4 years now and i have to say they are the best insurance company! The agents in the office are the sweetest and very helpful.. dont matter if i call a million times they have the same kind attitude.. i dont ever plan on leaving!"
We responded:
"Thanks so much for the fantastic rating, Tamekia! We are so glad you had a positive experience with us here on State Farm Agent Alex Elfrink’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Joe Buckner

June 16, 2026

5  out of  5
rating by Joe Buckner
"This office is always very accommodating and knowledgeable, each and every person I’ve talked to (Lacey, Crystal) has the drive to get you the correct answer no matter the question"
We responded:
"Thank you for taking the time to leave such a great review, Joe. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Keith Gardner

May 13, 2026

5  out of  5
rating by Keith Gardner
"As soon as I got in touch with state farm...they took care of my policy within an hour...to me they cater to the customer..."
We responded:
"Thank you so much for the 5-star rating, Keith! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Willow Grace Anderson

May 12, 2026

5  out of  5
rating by Willow Grace Anderson
"great office super helpful! especially Michaela!"
We responded:
"Thank you for the amazing review, Willow! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mindy Sanders

May 11, 2026

5  out of  5
rating by Mindy Sanders
"Micheala made switching insurance easy and worry free."
We responded:
"Thanks so much for the amazing review, Mindy! We really appreciate your support here in Jackson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Alan Kesterson

May 7, 2026

5  out of  5
rating by Alan Kesterson
"Great service and very helpful. Especially Lacey!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alex Elfrink’s Team. "
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Amanda Wareing

April 28, 2026

5  out of  5
rating by Amanda Wareing
"Great customer service! This office goes above and beyond to make sure you have all of your needs taken care of."
We responded:
"Amanda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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akers189

April 24, 2026

5  out of  5
rating by akers189
"Zach McCoy with State Farm is a super nice and honest guy. I had two homeowners quotes from different agencies and sent the competitors offer to Zach. He looked it over and said it was a very fair and good offer. When a person gives a soft recommendation for another company (He did say the pros and cons so he let me know), you know you can trust them."
We responded:
"Thank you for your kind review of State Farm Agent Alex Elfrink’s Team. We appreciate it!"