State Farm® Insurance Agent Alex Elfrink
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Steffens Family
June 4, 2024
"Mr McCoy Very friendly Extreamly informative"
Tom kilburn
February 21, 2024
"Alex and Zach did great! I was in and out. They added a utv to my policy and it cost me the same amount I was paying with my previous insurer. Thank you Alex Elfrink and Zach McCoy with State Farm!"
Jonathan Ham
January 2, 2024
"Had the pleasure of being helped by Crystal today. She is very good at her job. May all good things come her way"
Deborah Loenneke
December 26, 2023
"The worst State Farm agent I have ever encountered. Accounts have changes made without permission or knowledge. Employees are changing frequently and no one seems to know what is going on & Alex has never contacted me even after multiple requests. Switched to Nick Hogan."
Valerie Ham
December 20, 2023
"Crystal was very helpful and prompt. I’m very pleased with her service and the money I’m saving by switching to State Farm."
Brandon Steiler
December 14, 2023
"One of the best insurance companies in all of southeast Missouri!!! You enter as a customer but you leave feeling as family! Best insurance agents bar none!!!!"
Gene Deslitch
December 14, 2023
"Crystal and Alex's team are awesome they have helped me time and time again I feel that they are part of my family would recommend them to everyone"
Cayla Grounds
December 13, 2023
"ZACH IS AMAZING. Definitely the “neighbor” you need in your corner at State Farm. My husband and i are purchasing our first home and right off the bat just getting quotes Zach stood out by being personable on the phone and taking interest in our big life change. After getting several quotes from competitors i got one that was cheaper and instead of jumping the gun i called Zach to ask why. Zach immediately jumped into the break down for me and took his time explaining things assuring i understood why and what I’d be losing if i went with the cheaper guy even offered to make the changes to get me at the “cheaper price”. HOWEVER after realizing that not only would it be a 70k loss on my dwelling (i know what the means now thanks to Zach) and all of my questions being throughly answered and broke down i decided that it was in mine and my family’s best interest to stick with the best guy rather than the cheaper guy for our forever home’s sake. If you’re buying a home or looking for a better guy definitely contact Zach McCoy. He will 100% make sure your best interest is first rather than the up front financial interest because it could definitely save you in the long run. WHEN you choose Zach, ask him to do the jingle. “Like a good neighbor State Farm is there”"
"Thank you so much for taking the time to leave such a kind and enthusiastic review about your experience with Zach McCoy at State Farm. We truly appreciate your feedback and are thrilled to hear that Zach made a positive impression right from the start. Zach has a genuine passion for helping customers navigate through significant life changes, like purchasing a first home. We're glad to hear that he was able to provide you with personalized attention and take a sincere interest in your needs. At State Farm, we believe in transparency and ensuring our customers have a clear understanding of their coverage options. Zach's dedication to explaining the breakdown of your quotes and the potential implications of going with a cheaper option truly showcases his commitment to your best interests. We're delighted to have been able to assist you in making an informed decision for your forever home. Zach's expertise and thoroughness in addressing all your questions and concerns are a testament to the level of service we strive to provide. Lastly, we appreciate your recommendation to others who may be in search of a reliable agent. Zach will undoubtedly continue to prioritize the long-term benefits for our customers over any short-term financial gains. Thank you again for choosing State Farm and for recognizing Zach's exceptional service. We're here for you whenever you need us. Best regards, Alex Elfrink State Farm Agent"
jake blume
December 12, 2023
"Zach helped me with my first home going through the insurance process! He not only advised me how he could help but even when i told him i was thinking of going to a different company, he continued to advise me on things to look for and ask about. I would recommend him to anyone looking for an agent!!"
Nathaniel Jones
December 12, 2023
"Although I didn’t choose to go through State Farm they were very helpful and explained all the information I needed to know they also didn’t just quote me for them but a partner company great attitudes and great people love it!!!! Crystal was the most kindest person I have met!"
Rachel Ponder
November 25, 2023
"Very knowledgable and helped me with all the questions I had."
Hannah Mauk
November 18, 2023
"Crystal is absolutely amazing! She was so kind and patient with me, especially with the situation I was in. Not only was she able to match my current coverage, but my insurance is so much cheaper! Thank you so much for going above and beyond my expectations!!"
Rickelle Aaron
November 18, 2023
"The staff is so friendly. They really do their best to go above and beyond for their customers. They are great and so patient with my kids while there. Highly recommend seeing them for your insurance needs."
Dwayne Dale
September 18, 2023
"Very prompt and friendly service! Highly recommend!"
Brooke A
September 14, 2023
"I reached out to this office needing insurance quickly, found out they didn’t do SR22 filings but they partner with a company that does, Crystal from Alex Elfrink’s office helped get my insurance quote & payment processed so quick! She was so helpful & friendly & I am so happy to have such a wonderful team behind me on something that is so important such as insurance! This team is a MUST! Very pleased. 5 stars ⭐️ were earned 110% 😊"
Olivia Koerner
July 25, 2023
"Crystal was very helpful and understanding of my situation"
Kimberly Jones
July 6, 2023
"I am very satisfied with my home and car policies with statefarm. The pricing was better for more coverage than my previous insurance. They also have a very friendly staff that take time to answer any questions you have."
"Thank you so much we really apricate the feedback!"
Dorothy Kimbel
March 31, 2023
"Great people Great service"
Tom Bradley
March 8, 2023
"Customer service is Spot on. Always friendly and eager to help."
Matt Sullivan
March 4, 2023
"In times where everything is out of control, I checked with Alex on our insurance. He saved us $1000 a year on our homeowners and we got MORE COVERAGE !!!!"
Kali
January 27, 2023
"I had to get a copy of my insurance coverage for my new job so I called and Zach M was the agent who helped me and he got it all taken care of for me within minutes. He had a great attitude and was super helpful throughout the whole process. Couldn’t ask for better customer service!!!"
Patricia Dubbs
January 14, 2023
"Crystal is so helpful and understanding! She was so great in explaining everything!!!!"
Esther W
January 13, 2023
"Great experience, and all the agents were amazing and helpful! Absolutely recommend this place and State Farm for anyone needing insurance!"
Lacey Nichole
January 12, 2023
"Crystal helped me save $30 on my insurance today! For less than the price of what I had with a previous company she was able to give me the same coverage, plus extra incentives, AND renters insurance. She was extremely knowledgeable and made this switch easier than I could have ever imagined. 5 stars!!"
Zenith_ Draws
October 5, 2022
"Love the smiles and happy vibes when I walk in!!!!!!"