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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hannah Mauk

November 18, 2023

5  out of  5 rating by Hannah Mauk
"Crystal is absolutely amazing! She was so kind and patient with me, especially with the situation I was in. Not only was she able to match my current coverage, but my insurance is so much cheaper! Thank you so much for going above and beyond my expectations!!"

Rickelle Aaron

November 18, 2023

5  out of  5 rating by Rickelle Aaron
"The staff is so friendly. They really do their best to go above and beyond for their customers. They are great and so patient with my kids while there. Highly recommend seeing them for your insurance needs."

Dwayne Dale

September 18, 2023

5  out of  5 rating by Dwayne Dale
"Very prompt and friendly service! Highly recommend!"

Brooke A

September 14, 2023

5  out of  5 rating by Brooke A
"I reached out to this office needing insurance quickly, found out they didn’t do SR22 filings but they partner with a company that does, Crystal from Alex Elfrink’s office helped get my insurance quote & payment processed so quick! She was so helpful & friendly & I am so happy to have such a wonderful team behind me on something that is so important such as insurance! This team is a MUST! Very pleased. 5 stars ⭐️ were earned 110% 😊"

Olivia Koerner

July 25, 2023

5  out of  5 rating by Olivia Koerner
"Crystal was very helpful and understanding of my situation"

Kimberly Jones

July 6, 2023

5  out of  5 rating by Kimberly Jones
"I am very satisfied with my home and car policies with statefarm. The pricing was better for more coverage than my previous insurance. They also have a very friendly staff that take time to answer any questions you have."

Dorothy Kimbel

March 31, 2023

5  out of  5 rating by Dorothy Kimbel
"Great people Great service"

Tom Bradley

March 8, 2023

5  out of  5 rating by Tom Bradley
"Customer service is Spot on. Always friendly and eager to help."

Matt Sullivan

March 4, 2023

5  out of  5 rating by Matt Sullivan
"In times where everything is out of control, I checked with Alex on our insurance. He saved us $1000 a year on our homeowners and we got MORE COVERAGE !!!!"


January 27, 2023

5  out of  5 rating by Kali
"I had to get a copy of my insurance coverage for my new job so I called and Zach M was the agent who helped me and he got it all taken care of for me within minutes. He had a great attitude and was super helpful throughout the whole process. Couldn’t ask for better customer service!!!"

Patricia Dubbs

January 14, 2023

5  out of  5 rating by Patricia Dubbs
"Crystal is so helpful and understanding! She was so great in explaining everything!!!!"

Esther W

January 13, 2023

5  out of  5 rating by Esther W
"Great experience, and all the agents were amazing and helpful! Absolutely recommend this place and State Farm for anyone needing insurance!"

Lacey Nichole

January 12, 2023

5  out of  5 rating by Lacey Nichole
"Crystal helped me save $30 on my insurance today! For less than the price of what I had with a previous company she was able to give me the same coverage, plus extra incentives, AND renters insurance. She was extremely knowledgeable and made this switch easier than I could have ever imagined. 5 stars!!"

Zenith_ Draws

October 5, 2022

5  out of  5 rating by Zenith_ Draws
"Love the smiles and happy vibes when I walk in!!!!!!"

Megan Butler

September 9, 2022

5  out of  5 rating by Megan Butler
"We have had all of our insurance with Alex for many years, and I can only say good things about him and his employees. Anything we have ever needed has been taken care of quickly and easily, and when we had a house fire a few years ago, Alex showed up at our house that evening to check on us and make sure we were ok. That meant a lot, and they handled our claim quickly with very little effort on our part. They are truly the best!!"

Deborah Loenneke

September 8, 2022

5  out of  5 rating by Deborah Loenneke
"Been with State Farm since I turned 16 and got my driver's license. I have Home Owner's insurance as well. Great rates & easy to process claims if needed. Alex Elfrink's employees are very helpful with any questions."

Mark Broadway

September 8, 2022

5  out of  5 rating by Mark Broadway
"Splendid insurance, pleased with our switch from previous provider"

Charlie David

September 6, 2022

5  out of  5 rating by Charlie David
"My Mom works here!!"

Bob Schooley

September 6, 2022

5  out of  5 rating by Bob Schooley
"Being in my mid-40s I've had to deal with insurance companies and agents for most of my life. Having said that I've never had one more attentive and thorough than my current one. So attentive and thorough, in fact, that Alex and I have become friends on a personal level outside of business. But that aside, this is hands down the best insurance agent and company that I've ever dealt with."

Kelton Myers

June 11, 2022

5  out of  5 rating by Kelton Myers
"Probably the best insurance agent I've had."

Mary Edmonds

May 14, 2022

5  out of  5 rating by Mary Edmonds
"Great people"

James Mills

June 30, 2021

5  out of  5 rating by James Mills
"Good insurance good prices"

Maria Moore

March 3, 2021

5  out of  5 rating by Maria Moore
"Nick and Alex spent a lot of time helping us get better coverage for a lot less than what we were paying. We really appreciate their hard work and friendly service!"

Scott McNeely

February 3, 2021

5  out of  5 rating by Scott McNeely
"Always a good experience when I stop in at this office."

Bradley Shad

December 17, 2020

5  out of  5 rating by Bradley Shad
"Been with Alex for years, there always prompt to return calls or to answer questions."